Call Loop now tracks your ClickBank revenue more accurately, and conversion tracking now works if you're integrated as a Seller.

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When a contact completes a purchase from a cart-abandonment recovery message, Call Loop reads the transaction data correctly and credits the revenue to the right campaign.

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Call Loop adds a custom vendor variable to your pay links. When a sale is completed, ClickBank's Instant Notification Service (INS) sends that variable back, so Call Loop can match the sale to the contact and campaign that generated it.

Go to → → , choose , and paste your Postback URL and INS Webhook URL into ClickBank. Existing integrations don't need to be reconnected.

👉 Read the full article for setup steps and FAQs

Call Loop now offers Enhanced Opt-Out, a smarter way to catch unsubscribe requests — even when contacts don't type them perfectly.

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Call Loop scans each incoming message for an opt-out keyword such as STOP, CANCEL, or UNSUBSCRIBE, in any letter case. Punctuation, symbols, digits, spaces, and emojis around the word no longer stop it from being recognized, so replies like "Stop." or "STOP 🙏" count.

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When a match is found, the contact is automatically soft-unsubscribed from future broadcasts, campaigns, and other scheduled or triggered messages. No manual action is needed.

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Enhanced Opt-Out lowers compliance risk and honors contacts who clearly meant to opt out. It also protects your deliverability and account reputation.

To enable it, go to → → → .

👉 Read the full article for details and FAQs

Two new features, one big impact: your messages now reach every contact at a reasonable hour in their own timezone.

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When Quiet Hours is on, Call Loop only delivers messages between 8:00 AM and 9:00 PM in each contact's local time. Messages scheduled or triggered outside that window aren't canceled. They're held and sent automatically when the window opens. Test messages are exempt.

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You can now schedule broadcasts based on each contact's local time instead of your account's timezone. A broadcast set for 10:00 AM reaches New York contacts at 10:00 AM Eastern and Los Angeles contacts at 10:00 AM Pacific. Call Loop sets each contact's timezone from their phone number's area code, and you can edit it on the contact.

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Contact Timezone helps you pick the right time, and Quiet Hours stops messages from going out at the wrong time. Together they mean no more late-night texts, better engagement, fewer opt-outs, and no manual timezone math.

Quiet Hours: Go to → → and turn on under Messaging.

Contact Timezone: When scheduling a message, choose , set your date and time, then select from the time dropdown.

👉 Read the full article for setup steps and FAQs

You can now connect Call Loop to ClickBank's conversion tracking so you know exactly which broadcasts and campaigns are driving clicks, purchases, and upsells, all tracked automatically.

Go to your Integration Settings inside Call Loop and copy your unique tracking URL. Then open your ClickBank account, navigate to Integrations, and add a new connection. Select the event types you want to track, paste your Call Loop tracking URL, and activate. That's it.

What gets tracked

Once connected, Call Loop tracks the following ClickBank conversion events:

Order form impressions

Initial purchases

Upsell purchases

When you send a broadcast with your ClickBank affiliate link, the tracking ID is captured at click time and tied to every downstream event. When a conversion happens, ClickBank sends the details back to Call Loop, including affiliate earnings, transaction amount, and event type. You'll see clicks, conversions, and revenue directly inside your Call Loop account.

There is no additional charge for using the ClickBank conversion tracking integration. It works alongside your existing broadcast sending costs.

You can now insert ClickBank data directly into your campaign messages using merge fields, so every SMS your contacts receive is personalized with real purchase or checkout information automatically.

When building a ClickBank-triggered campaign, insert merge fields into your message body. When the campaign sends, Call Loop pulls the live data from the ClickBank event and replaces each field with the real value before delivery.

{first_name}, customer's first name

{clickbank.productName}, name of the product purchased

{first_name}, customer's first name

{product_title}, name of the product left in checkout

{customer_shipping_email}, customer's email address

{order_pay_link}, direct link back to the checkout page to complete the purchase

The order pay link field is especially powerful for abandoned checkout campaigns. Instead of a generic follow-up, your contact receives a personalized message with a one-tap link to finish their purchase, making it easy to recover lost sales automatically.

Open any ClickBank-triggered campaign in Call Loop, click into the message body, and insert the fields you want to use from the merge field menu.

You can now set up a fallback message on any broadcast so that if your primary message fails to deliver, Call Loop automatically sends a backup through a different channel.

When creating a broadcast, toggle on the Fallback Message option and configure your backup message using a different channel than your primary. If the primary message fails for a contact, the fallback sends automatically without any manual intervention.

Primary SMS, fallback voice or ringless voicemail

Primary voice, fallback SMS or ringless voicemail

Primary ringless voicemail, fallback SMS or voice

Auto-recharge must be enabled on your account

A separate fallback sender number is required when using voice or ringless voicemail as the fallback channel

Your broadcast stats now include two tabs, Primary and Fallback, so you can see delivery results for each channel separately.

If you have multiple brands, campaigns, or business units running inside one Call Loop account, this is the feature you've been waiting for. You can now add and manage multiple custom short URL domains per account and choose which one to use for each message you send.

Add multiple custom short URL domains to your account

Manage all domains from one place inside account settings

Choose which domain to use when building any broadcast or campaign message

No limit on the number of domains you can add

Each additional custom short URL domain is $20 per domain per month, added to your existing plan.

Go to Settings, then Account Settings, navigate to Short URL Domains, and add each domain you want to use. Once added, your domains will be available to select whenever you include a shortened link in a message.

You can now automatically enroll contacts into campaigns when events occur in external apps like Shopify, ClickBank, or any platform that supports webhooks.

This allows you to trigger powerful automated flows such as:

Instead of manually adding contacts to campaigns, they can now be enrolled instantly based on real-time customer behavior.

👉 Try Event-Triggered Campaigns now

Your links should look like you, not like a generic shared domain.

We built this feature so you can shorten links using your own custom domain, giving your SMS messages a more professional, on-brand feel while protecting your link reputation at the same time.

You can now connect your own branded domain to Call Loop's URL shortener. Instead of links running through a shared Call Loop domain, they'll run through a domain you own and control.

Branded short links build trust with your recipients. When contacts see a link from your domain and not an unfamiliar shared one, they're more likely to click. And because it's your domain, your reputation stays yours.

🏷️ Your brand, front and center - links reflect your domain, not ours

🛡️ Reputation isolation - no shared domain risk from other senders

📬 Better click-through - familiar domains earn more trust

✅ No restrictions - available to all customers regardless of volume

🛒 Stop getting filtered - carriers tend to filter less with custom domains

This one's fully self-serve. Head to Settings > URL Shortener to add your branded short link domain. The setup is handled right from your account.

You can now set up an automatic SMS reply for your local and toll-free numbers, so when a contact replies to one of your texts, they get an instant response without any manual effort from your team.

Go to your Numbers page, find the number you want to configure, and click the Auto-Response button on that row. Enable it, write your message (media, links, and templates are all supported), and hit Save.

Auto-response only triggers when a contact replies to an automatic sending, like a broadcast or campaign. It will not fire in the following cases:

To prevent abuse, each contact receives a maximum of one auto-reply per 24-hour window. If they reply again within that same period, no additional auto-response is sent.

Auto-response messages are charged the same as regular SMS. One credit per segment, two credits if the message includes an attachment.