💡 Feature Requests

I want the ability to use the Call Loop API.

As a user, I want to see a dashboard to see the stats on my account for broadcasts, campaigns, triggers, and more.

As a user, I'd like the ability to show my company name as the caller ID for my ringless voicemails.

As a customer, I want to filter out or segment contacts that return specific error codes after an SMS broadcast.

As a user I want to process my call list via Ringless, any failed ringless I want to process as Voice. Currently, I have to pull a report and create a new broadcast for the voice, but if there was logic available in the Campaign interrupts I could do a single campaign flow that processes both the ringless and the voice.

Some of our members have picked up the phone on the first ring and heard silence. Then they called us asking why we called. We’d like to see the system play the voicemail recording when they pick up the phone instead of silence.

As a user I want to send RCS messages.

As a customer, when someone replies to one of our SMS or MMS, I want to get an email with the name of the Broadcast, Campaign, or Trigger. Also, all the default contact info of the person who replied and the actual message they sent.

As a customer, I will provide the audio files for each of my contacts, and I want to send each of them their custom audio in 1 broadcast. I would be ok if I recorded the general message and an AI similar to my voice would say my customer's name.

Summary: AI-powered inbox: classify and auto-respond to abandoned cart & welcome series replies using natural language Description: E-commerce customers running abandoned cart and welcome series campaigns need intelligent reply handling beyond basic keyword matching. The request is for an AI layer that classifies inbound SMS/voice replies in natural language, then automatically responds with contextually appropriate copy or triggers an opt-out. Handling edge cases like ambiguous questions, objections, and intent signals that keyword triggers miss entirely.