💡 Feature Requests

The customer wants to have more than one option for their audience to press 1, 2, or 3, and give them different options other than transfer to another phone. The ability to assign custom actions to keypress options during voice broadcasts, such as sending an SMS or email, or triggering a webhook, instead of only allowing call transfers. This would enable more flexible automated interactions based on customer input.

Custom Number for Transfer press 1 section

As a user, when a voice broadcast is sent and the contact presses-1 for a transfer, add to a list which can then start a campaign.

Customer says: I want to know if by transferring the call to the company number when the customer dials, for example, number 1, I can add the specific extension

if someone does pick up, conference me in/call my cell, etc...