Segment Filter based on specific message failure codes
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Xanthic Marmoset
As a customer, I want to filter out or segment contacts that return specific error codes after an SMS broadcast.
Created by Sarah
Chris Brisson
Xanthic Marmoset — thanks for flagging this. A couple quick questions so we can understand the use case: which specific SMS failure/error codes are you looking to segment on (and would you want to include certain codes vs exclude others)? What’s the end goal for those segments—retry sends, list cleanup, suppress future broadcasts, or follow up via another channel? And should this be based on just the latest broadcast result, or failures across a time range / multiple broadcasts?